Contact Us

We're here to help. We may not have all the exact answers but promise to provide you with honest, straightforward info about our products and get back to you in a timely manner. 

You can reach us at:


Lovin Tenders Treats LLC

225 industrial Road

Fitchburg, MA 01420

Your order will typically ship within  48 hours of being received.  We ship UPS ground from Massachusetts. 

>If you live in the Eastern US, you will like get your order in 1-3 business days

>Southeast or Midwest US will typically take 2-4 business days

>Southwest or West Coast US will typically take 5-7 business days

If you have an issue with your order it is preferred that you please email us at    When emailing us, please be sure to include your name, order# and name of product you are emailing about.  We often get emails that just say "where's my order" and nothing else, no name, no order#, nothing.  When emailing, the more info you can provide, the better we are able to help you.

For emergencies, please call  (781) 303-4776 and ask for Lovin Tenders Customer Service 

Please note, our warehouse operates Monday to Friday between 9:00 am and 4:00 pm Eastern Time